Position title
SAP CRM Consultant
Description

Location: REMOTE
Duration: 12+ Months
Client/Domain: Fortune 1000
Job Type: Contract
Experience: 10+ years
Primary Skills: SAP CRM, B2B/B2C, ISA/WCEM, Mobile, CIC, Customer Interaction Center, WebUI

Client is looking for a SAP CRM Consultant. In this position you will Lead multiple projects or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions.

Responsibilities

Assisting clients in the selection, implementation, and support of SAP CRM (Customer Relationship Management).
Lead multiple projects or lead to implement new functionalities and improve existing functionalities including articulating, analyzing requirements and translating them into effective solutions
Implementation Service Contracts, Service Requests, Service Orders, Install base/Equipment/Technical Master Data.
Experience in leading Business Activity, Task, Service Tickets, ERMS.
Experience in working with teams to prioritize work and drive system solutions by clearly articulating business needs

Qualifications

SAP CRM Certification preferred
Hands-on functional experience in design, configure & customizing in SAP CRM 7.0: BP, Master Data, Technical Master Data, SAP CRM Fiori apps, HANA, Gateway OData services, Integration with Fiori.
Expertise in Service:
10 plus years of SAP Customer Relationship Management experience
Working knowledge and good experience in Gateway foundation, Odata services, Fiori/UI5 apps, HANA CDS Views, Fiori Smart Business on HANA, Integration through PO, CRM middleware , BDOCs, IDOCs, ABAP – RFCs, BAPIs, BADIs, debugging, XML Web Services for SOA solutions in SAP CRM, Fact sheet, BRF+, Multi-Channel Foundation, Micro services

Additional Details:

2 plus years of experience with SAP CRM B2B/B2C ISA/WCEM, Mobile, CIC Customer Interaction Center, WebUI
Expertise in SAP CRM end to end Lead to Cash process including Marketing, Sales and Service and Internet Pricing Configuration (IPC)/SSC
Extensive experience in SAP CRM Middleware, integration with non-SAP systems through Web-services, Web-Methods or using SAP PO / CPI or any other middleware
Performed detail system analysis, develop functional and technical specifications

Contacts

If you are interested in applying for this role, please send your updated resume to tpjobs@techpeople.us

Duration of employment
10-12 mos.
Industry
TELECOM
Job Location
Plano, TX (Hybrid) / C2C
Date posted
November 3, 2024
Valid through
April 5, 2024
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Position: SAP CRM Consultant

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