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Position title
ServiceNow® ITSM Lead / Architect
Description
- Location: Boston, MA
- # of Positions: 21
- Eligibility: Open
- Client Name / Domain: Fortune 1000
- Bill Rate: $?? per hour
- Employment Mode: Contract / Corp-to-Corp
- Contract Duration: 12-24+ mos. Contract
- Experience: 10+ years
- Skills: ServiceNow CSM, ITSM, CSA, OM Module, Workflow Designer, JavaScript, Service Catalog, UI, Client Scripts, Business Rules, XML, AngularJS, Bootstrap, Jelly, HTML, CSS, SOAP, REST, JSON
The Ask? Client is looking for a Certified ServiceNow ITSM Consultant with relevant experience in Platform Administration, Development, Documentation and Technical Support. Must be Certified.
Qualifications
- Configuration and enhancements on the ServiceNow FSO platform
- Configure ServiceNow CSM Modules workflows applications scripts and integrations
- Document technical design development processes and solution configurations
- Identify opportunities to optimize performance and improve scalability
- Develop ServiceNow CSM configurations including CSM data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc
- Build multiple CSM related features including advanced work assignment enablement configurations around reports dashboards etc
- Document CSM development configuration and technical details prepare training material
- Lead customer discussions demos and participate in customers engineers configuration reviews
- Conduct workshops on development showcase and show and tell of developed product
- Certified System Administrator
Contacts
If you are interested in applying for this role, please send your updated resume to tpjobs@techpeople.us
Hiring organization
TECHPEOPLE USA
Employment Type
Contractor
Industry
BFSI
Job Location
Boston, MA, USA
Date posted
November 19, 2024
Valid through
February 20, 2026
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