We support the user experience design of the platform and thus increase the acceptance and use of your service portal – for more satisfaction and efficiency in the company.
Increase the acceptance and use of your service portal through user experience design – for more satisfaction and efficiency in the company.
UX design for unique experiences with ServiceNow®
Moving from out-of-the-box to a personalized user-centric self-service portal
Many ServiceNow® customers fail to realize the full potential of their service portal by defaulting to out-of-the-box functionalities and designs. A service portal that is not focused on the needs of the user makes it seem less intuitive and makes it difficult for the user to find the right information. This can lead to frustration and result in the portal not being used.
We take your service portal to the next level and design it to match your brand identity and be so intuitive that users will love it.