Position title
CX Analyst / Product Owner - Oil and Gas | Retail
Description
- Location: San Ramon, CA (Hybrid)
- # of Positions: 2
- Eligibility: Open
- Client Name / Domain: O&G
- Bill Rate: $?? per hour
- Employment Mode: Contract / Corp-to-Corp
- Contract Duration: 12+ mos. Contract
- Experience: 8+ years
- Skills: CX Research, Reporting, BI, SAFe, Scrum, Agile, Vendor Relationship
Client is looking for an experienced CX Reporting Analyst / Product Owner to essentially manage Vendor Relationships and Marketing product line supports Point of sale, Retail Credit/Debit Card and Loyalty processing systems, Web, Mobile App and Marketing Automation technologies used to market our Fuels, Lubricants and Chemicals globally.
Responsibilities
- Vendor relationship Management (Primarily App with additional support for loyalty) as well as vendor alignment issues across our 3 key vendors
- Support deeper solutioning on future capabilities (i.e. Pay Inside, Multi Program stack ability, Above site loyalty etc.)
- Provide oversight for application in Marketing Product Line, establish cloud migration strategy, and modernization.
- Designs retail solutions that offer highly reliable, scalable and secure operations.
- Assist with deepening our overall Mobil operational effectiveness.
- Mobility and Loyalty teams are operating in an increasingly complex environment.
- This role would essentially be a deputy Product Owner role with ties to both Mobility and Loyalty
- Assume key VRM duties with focus on improving interface and handoffs
- Play a lead role in solutioning future CX enhancements
- Play a leadership role in dependency interfaces with other retail Products
Additional Details_
- On site 3 days a week in San Ramon, CA
- Strong communication and leadership skills
- Flexible in taking on tasks outside of scope
Qualifications
- 5+ years of application development and support
- Experience working within a Scrum team using SAFe methodology
- Experience in defining a technology strategy that supports the business strategic goals, optimizing the long term value attainment and a reduction of technical debt required.
- Track record for delivering the architecture of a large organization and demonstrated ability to execute to the architectural plan
Contacts
If you are interested in applying for this role, please send your updated resume to tpjobs@techpeople.us
Employment Type
Contractor
Duration of employment
12 - 18 mos
Industry
Oil and Gas
Job Location
San Ramon, CA / Hybrid / Corp-to-Corp
Date posted
September 19, 2023
PDF Export
