Position title
CX Analyst / Product Owner - Oil and Gas | Retail
  • Location: San Ramon, CA (Hybrid)
  • # of Positions: 2
  • Eligibility: Open
  • Client Name / Domain: O&G
  • Bill Rate: $?? per hour
  • Employment Mode: Contract / Corp-to-Corp
  • Contract Duration: 12+ mos. Contract
  • Experience: 8+ years
  • Skills: CX Research, Reporting, BI, SAFe, Scrum, Agile, Vendor Relationship

Client is looking for an experienced CX Reporting Analyst / Product Owner to essentially manage Vendor Relationships and Marketing product line supports Point of sale, Retail Credit/Debit Card and Loyalty processing systems, Web, Mobile App and Marketing Automation technologies used to market our Fuels, Lubricants and Chemicals globally.

  • Vendor relationship Management (Primarily App with additional support for loyalty) as well as vendor alignment issues across our 3 key vendors
  • Support deeper solutioning on future capabilities (i.e. Pay Inside, Multi Program stack ability, Above site loyalty etc.)
  • Provide oversight for application in Marketing Product Line, establish cloud migration strategy, and modernization.
  • Designs retail solutions that offer highly reliable, scalable and secure operations.
  • Assist with deepening our overall Mobil operational effectiveness.
  • Mobility and Loyalty teams are operating in an increasingly complex environment.
  • This role would essentially be a deputy Product Owner role with ties to both Mobility and Loyalty
  • Assume key VRM duties with focus on improving interface and handoffs
  • Play a lead role in solutioning future CX enhancements
  • Play a leadership role in dependency interfaces with other retail Products

Additional Details_

  • On site 3 days a week in San Ramon, CA
  • Strong communication and leadership skills
  • Flexible in taking on tasks outside of scope
  • 5+ years of application development and support
  • Experience working within a Scrum team using SAFe methodology
  • Experience in defining a technology strategy that supports the business strategic goals, optimizing the long term value attainment and a reduction of technical debt required.
  • Track record for delivering the architecture of a large organization and demonstrated ability to execute to the architectural plan

If you are interested in applying for this role, please send your updated resume to tpjobs@techpeople.us

Employment Type
Duration of employment
12 - 18 mos
Oil and Gas
Job Location
San Ramon, CA / Hybrid / Corp-to-Corp
Date posted
September 19, 2023
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