Trusted by Leading Organizations Across the World
.png){kind=logo}
ServiceNow and SAP delivered the way enterprise executives expect — on time, on budget, with measurable results documented from day one.
As a certified ServiceNow Build Partner, TechPeople designs, deploys, and optimises the Now Platform from initial blueprint to long-term managed operations — with an average go-live of 6 weeks.
Our structured delivery framework moves from discovery to hypercare in under 6 weeks — without cutting corners on configuration quality or stakeholder alignment.
Clients using TechPeople-delivered ITSM configurations consistently report 40%+ reduction in mean time to resolve within 90 days of go-live.
Every engagement is staffed from a vetted pool of 500+ ServiceNow-certified architects, developers, and consultants available at 72-hour notice.
Agentic AI implementations reduce L1/L2 ticket volume by an average of 60%, freeing service desk capacity for complex, high-value interactions.
AI agents handle routine incident triage, auto-routing, and resolution outside business hours — with full audit trail and escalation guardrails.
Now Assist delivers contextual incident summaries, resolution notes, and knowledge article drafts in under 5 seconds — cutting AHT by up to 35%.
We deploy AI agents that don't just assist — they act. Autonomous ticket handling, generative knowledge creation, and intelligent workflow orchestration powered by ServiceNow's Now Assist platform.
Most ServiceNow environments are under-configured. Low adoption, legacy scripted rules, and misaligned processes leave significant value on the table. We audit, retune, and transform — with measurable outcomes in 90 days.
Our optimisation engagements are structured to deliver documented, quantifiable improvements within 90 days of kick-off — not just reports and recommendations.
Structured change management and portal redesign programmes consistently achieve 3× improvement in ServiceNow adoption rates across IT and business users.
Major version upgrades including scoped app remediation, custom business rule migration, and regression testing — all with zero production downtime.
TechPeople delivers SAP S/4HANA implementations, integrations, and ongoing managed operations through a proven global talent model — onshore strategy, offshore execution, measurable outcomes.
Enterprise-grade ServiceNow governance frameworks, multi-instance strategies, scoped application design, and zero-downtime migration planning. Built to last, not just to launch.
Governance · CSDM · Zero DowntimeBoard-ready IT roadmaps, operating model redesign, and CIO-to-CIO engagement. We translate transformation complexity into business outcomes that matter to the executive team.
Roadmapping · Operating Model · CIO Advisory500+ certified ServiceNow and SAP specialists. Corp-to-Corp engagements. Placed within 72 hours of mandate approval. Senior-level only — architects, solution leads, and subject matter experts.
72-hr Placement · C2C · Senior-Level OnlyThree ways to engage — all with the same commitment to outcome over output. We define success in measurable terms before the first line of configuration is written.
We own the deliverable end-to-end. Fixed scope, fixed timeline, outcome-based milestones. Ideal for implementations, upgrades, and transformation programmes.
We staff and manage a dedicated delivery team inside your programme. Your governance model, our resources, shared accountability for outcomes.
Individual certified specialists placed into your existing team. Corp-to-Corp. 72-hour time to deployment. Long-term engagements of 12+ months on average.
Tell us what you're trying to achieve. We'll tell you how we'd deliver it, what it costs, and how long it takes — in the first conversation.